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The Institute

Modus Operandi, an Istria-based Italian Institute, is based on the profound know-how and experience of its founding members matured in more than thirty years in the field of market research.

We offer quantitative and qualitative fieldwork services to companies, public bodies, associations, institutions and study centers.

Our competences, our experience and our knowledge give us the capacity to create customised solutions that satisfy even the most complex needs.

Our strength is our staff: Our operators are multilingual professionals with well-established experience in a variety of business sectors.

Established in 2009, our Institute is a reference point for the Italian Comunity in Istria and it has the actual support of the local institutions.

Registration in the Register of Communication Providers (ROC)

Modus Operandi is a communication provider registered in the ROC (Registro degli operatori di comunicazione) of the AGCOM (Autorità per le Garanzie nelle Comunicazioni, Italian Communications Authority) after coming into effect of Law n.o 232 of 11 December 2016. Especially Art. 1, paragraph 243 of Law n.o 232 of 11 December 2016.

ROC: for our clients another element which guarantees the quality of our company.

“Customers demand solutions increasingly competitive. For this reason we settled in Pola. Just over 100 kilometers from Trieste, the Istrian city is home to a highly educated community of Italian nationality.”

Competence

The guarantee of thirty-year italian know how

Our team is made of engineers and staff with proven experience. This allows a direct approach in the management of specific customer requirements, optimization of resources and attention to quality.

Each project follows a methodology born from direct experience and professionalism of our team, and represents our Modus Operandi.

Technology

The technology revolution has eliminated distances

Our technological infrastructure, the latest generation and connections are guaranted by T-com, Deutsche Telekom Company.

The high quality of the internet allows us to offer our service cancelling all distance; our customers have the opportunity to listen to the unfolding of the remote interviews of our operators.

Technology

The technology revolution has eliminated distances

Our technological infrastructure, the latest generation and connections are guaranted by T-com, Deutsche Telekom Company.

The high quality of the internet allows us to offer our service cancelling all distance; our customers have the opportunity to listen to the unfolding of the remote interviews of our operators.

Quality

Our staff is our strength

Employing operators exclusevely native italian speakers, dynamic, flexible and highly educated, trained and supported by our thirty years of experience in the management of market research and public opinion survey, we can combine the same quality offered by the italian market at competetive costs significantly.

Modus Operandi operates within a context of good institutional relations, with the collaboration and support of the Italian Union of Rijeka.

The following is an abstract of the statement which granted the Italian Union:

“The Italian Union with headquartes in Rijeka co-operates with the company Modus Operandi d.o.o. since its inception. The company has always been reliable and professional, has always carried out the works and commissions that were assigned with punctuality, competence and professionalism.”

The statement (pdf)